Damare Wade
Tucson,AZ
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
02.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host
Texas Roadhouse
09.2021 - 02.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Loading Assistant/Cart Pusher
Home Depot
02.2021 - 07.2021
- Assisted customers in loading groceries into cars.
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Collected carts left in parking areas and returned to retail stores.
- Offered carts to patrons.
- Assisted stock workers and customer service agents throughout shifts.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
Education
University of Arizona
Tucson, AZ05.2027
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ12.2022
Skills
- Sales Expertise
- Dining Customer Service
- Adaptable and Flexible
- Coordination
- Point-of-Sale (POS) Software
- Order Accuracy and Delivery
- Train Employees
- Table Bussing
Timeline
Server
Olive Garden Restaurant
02.2023 - 08.2023
Host
Texas Roadhouse
09.2021 - 02.2023
Loading Assistant/Cart Pusher
Home Depot
02.2021 - 07.2021
University of Arizona
High School Diploma -
Casa Grande Union High School