Damien McBride
Hurdland,WV
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
6
6
years of professional experience
Work History
Shift Manager
McDonalds
01.2022 - Current
- Improve overall team performance by effectively delegating tasks and providing clear instructions.
- Achieve consistent customer satisfaction by addressing concerns promptly and professionally.
Crew Member
McDonalds
09.2018 - 01.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Spring Valley
Huntington05.2018
Skills
- Schedule oversight
- Inventory Control
- Staff Development
- Quality Assurance
Employee of the year 2022
Received employee of the year for my outstanding leadership and customer service skills!
Timeline
Shift Manager
McDonalds
01.2022 - Current
Crew Member
McDonalds
09.2018 - 01.2022
High School Diploma -
Spring Valley