Damion Doughtry
Daytona Beach,FL
Summary
Hardworking and efficient saleman trained in sales and customer service. Focused on meeting sales quotas and target goals by striving to support the team and meet overall company goals. Motivated to continue to learn and grow as a skilled sales professional. Great team player with a strong background in multiple work environments. Works well independently and can be a team player to handle tasks and always motivated to sell products, if it means a bigger check. Quick learner with great attention to detail and willingness to grow and succeed in the company. Maintained top sales agent in all sales roles worked and within current role as benefits advisor sold over 3,000 policies within two years time. Efficient, personable and enjoy the thrill of selling. Always looking forward to growth, knowledge, experience and gaining the ability to earn more for myself.
Overview
7
7
years of professional experience
Work History
Sales Agent
Platinum Choice Healthcare
Boca Raton, FL
06.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
- Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.
- Increased Medicare plan enrollments by effectively presenting and explaining plan options to potential clients.
- Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
- Maintained up-to-date knowledge of industry changes through ongoing professional development training sessions and webinars.
- Analyzed customer needs to provide customized insurance solutions.
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
Benefits Advisor
Health Insurance Associates
Daytona Beach, FL
01.2022 - 05.2024
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
- Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.
- Consistently met or exceeded sales targets by employing effective sales strategies and techniques tailored to individual client needs.
- Developed personalized sales presentations tailored to each client''s unique needs, resulting in increased conversion rates and overall success as a Medicare Sales Agent.
- Maximized sales opportunities, actively identifying new leads through referrals and networking events.
- Maintained up-to-date knowledge of industry changes through ongoing professional development training sessions and webinars.
- Managed a portfolio of existing clients, conducting regular check-ins to assess satisfaction levels and address any concerns or issues promptly.
- Participated in ongoing training programs to stay current on product offerings, industry regulations, and best practices in Medicare sales.
Licensed Sales Producer
Geico Insurance
Daytona Beach, FL
01.2021 - 01.2022
- Sold Geico Insurance products (Auto, Renters, Motorcycle, RV, Umbrella)
- Handled customer service via walk-in customer/ inbound
- Called out on internet leads and engaged in selling products
- Processed quote applications
- Emailed customers and set up appointments
- Displayed excellent sales and service
- Achieved or exceeded target insurance sales quotas consistently since employed
- Generated $500,000+ in policy sales in first year
- Enrolled 500+ clients in insurance plans
- Consistently passed quality graded sales/service calls
- Top weekly internet lead salesman consecutively
- Achieved an average of $1300 premium
- Mailed out marketing material.
Assistant Manager
Maui Nix
11.2017 - 06.2018
- Created weekly staffing schedule utilizing Microsoft Excel
- Responsible for audit duties for both the registers and safe
- Handled deposits and travel to corporate office
- Handled returns/exchanges
- Assisted in the loading, unloading, and stocking of merchandise according to established procedures
- Prepped merchandise with anti-theft censors, fold and arrange merchandise to the store standards
- Responsible for cash register transactions
- Performed audits for receipts ensuring card totals are met with system analytics
- Provided prompt and courteous service to all guests
- Assisted in opening and closing store
- Answered phones responding to customers and other store locations sales associate Maui Nix.
Education
0240 Health W717273 -
Resident Health Insurance
Florida Bachelor of Arts, Business Supervision and Management -
Daytona State College
Daytona Beach, FLAssociate of Arts -
Daytona State College
Daytona Beach, FLSkills
- Sales
- Upselling
- Cross-selling
- Interpersonal Skills
- Very Adaptive
- Self driven
- Microsoft office
- CRM
- Salesforce
- Team Oriented
- Customer Networking
- Customer retetention
- Persuasion techniques
- Lead Conversion
- Goal-Oriented
- Medicare knowledge
- Product presentation
- Cold-calling
- Critical Thinking
- Relationship Building
Timeline
Sales Agent
Platinum Choice Healthcare
06.2024 - Current
Benefits Advisor
Health Insurance Associates
01.2022 - 05.2024
Licensed Sales Producer
Geico Insurance
01.2021 - 01.2022
Assistant Manager
Maui Nix
11.2017 - 06.2018
0240 Health W717273 -
Resident Health Insurance
Bachelor of Arts, Business Supervision and Management -
Daytona State College
Associate of Arts -
Daytona State College