Dynamic professional with a proven track record at GMSI, excelling in customer service and teamwork. Enhanced operational efficiency through effective multitasking and organization, while training new crew members. Recognized for resolving customer complaints swiftly, contributing to a positive dining experience and driving sales growth through upselling techniques.
Work History
Crew Member
3 Months
GMSI | 01.2026 - 04.2026
Provided exceptional customer service while accurately processing transactions and handling cash register operations.
Maintained cleanliness and organization of dining and preparation areas, ensuring compliance with health standards.
Collaborated with team members to execute efficient workflow during peak hours, enhancing overall service speed.
Assisted in training new crew members on operational procedures and customer service expectations for improved team performance.
Lineman
3 Months
Osmose Utilities | 01.2025 - 04.2025
Installed and maintained overhead and underground utility lines for optimal performance.
Conducted safety inspections on equipment to ensure compliance with industry standards.
Collaborated with team members to troubleshoot electrical issues in a timely manner.
Operated specialized tools such as bucket trucks and cable pullers for efficient installation.
Lineman
8 Months
DIRECTV | 05.2024 - 01.2025
Trained new employees on safety protocols and operational procedures to enhance team readiness.
Monitored work site conditions and implemented safety measures to mitigate risks effectively.
Improved workflow processes by identifying inefficiencies during maintenance tasks and suggesting solutions.
Led crews in complex projects, coordinating efforts to meet deadlines while maintaining high safety standards.
Crew Member
1 Month
Wendy's | 04.2022 - 05.2022
Stocked inventory and monitored product levels to ensure timely replenishment, reducing potential shortages during busy shifts.
Engaged with customers to promote menu items, resulting in increased sales through effective upselling techniques.
Implemented feedback from management to refine processes, leading to improved operational efficiency within the team.
Resolved customer complaints promptly and effectively, contributing to a positive dining experience and customer retention efforts.