DANA BEATHEA
McDonough,GA
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Soeur Collections INC
New York, NY
06.2022 - 03.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Authored letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Collaborated on the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Orchestrated travel arrangements for senior managers according to their requirements.
Line Cook
PeachtreeHillsPlace
Atlanta, GA
12.2021 - 06.2022
- Cooked, arranged and presented high-quality food
- Crafted and prepared diverse and innovative dishes to drive repeat business
- Cleaned and organized kitchen workstations and storage areas before and after cooking
- Contributed to development of new recipes and menu items to increase customer engagement and menu diversity
- Customized dishes to cater to evolving customer preferences, increasing customer satisfaction
- Answered, reported and followed executive chef's instructions
- Mastered sous vide, molecular gastronomy, and smoking to add unique and memorable flavors to dishes.
Absentee Voter Clerk
New York City Board of Elections
New York, NY
08.2018 - 07.2020
- Processed and received all absentee ballots for federal and military voters
- Controlled the tracking of ballots and process voter applications
- Processed registrations to meet election deadlines
- Maintained database for order processing by inputting and updating customer data
- Overseen applications for completeness and accuracy and submitted to appropriate department
- Maintained organized working systems to maintain high efficiency
- Operated company computers and software applications to complete job duties.
Customer Service Rep
AT&T Wireless
Atlanta, GA
03.2013 - 07.2018
- Directed inbound calls to greet and assist customers with various needs and questions
- Resolved customer inquiries, complaints, and issues providing insightful solutions
- Supervised customer concerns,complaints and resolved issues promptly
- Navigated multiple systems to identify source of issue
- Acquired proficiency in offering products and services to meet customers' needs and goals
- Handled escalated callers to reach positive outcomes
- Crafted informed decisions under stressful circumstances.
Education
Associate of Arts - Culinary Arts
Atlanta Technical College
Atlanta, GA01-2022
Skills
- Spreadsheet Management
- Filing
- Database Management
- Information Security
- Clerical Support
- Proposal Writing
- Invoice Processing
- Document Control
- Office Administration
- Workflow Optimization
- Scheduling
- Appointment Scheduling
- Calendar Management
- Multi-line telephone system operation
- Microsoft Outlook
- Inventory Systems
- Client Relations
- Recordkeeping and bookkeeping
- Quickbooks
- Microsoft
- Medisoft
- Labor Relations
References
References Available Upon Request
Timeline
Administrative Assistant
Soeur Collections INC
06.2022 - 03.2024
Line Cook
PeachtreeHillsPlace
12.2021 - 06.2022
Absentee Voter Clerk
New York City Board of Elections
08.2018 - 07.2020
Customer Service Rep
AT&T Wireless
03.2013 - 07.2018
Associate of Arts - Culinary Arts
Atlanta Technical College