Dana Hartley

• Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
• Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Trained new team members on restaurant procedures, menu items, and customer service protocols.

• Assisted patients with daily living activities, ensuring comfort and safety.
• Monitored vital signs and reported changes to nursing staff promptly.
• Maintained cleanliness and organization of patient areas, promoting a hygienic environment.
• Collaborated with healthcare team to develop and implement individualized care plans.

• Greeted customers, answered questions and recommended specials to increase profits.
• Upheld high standards of sanitation in accordance with health department regulations.
• Followed health safety guidelines when preparing and serving food products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Ensured that each guest was served courteously, quickly, and efficiently.

• Oversaw quality control to identify inconsistencies and malfunctions.
• Established positive relationships with customers through effective communication techniques.
• Set specific goals for projects to measure progress and evaluate end results.
• Consistently met daily performance goals set by management team members.
• Managed a territory, planning and organizing daily work schedule to call on existing or potential sales outlets.
• Trained new representatives on product knowledge, sales strategies, and company policies.

• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
• Reported changes in patient condition to registered nurse or physician.
• Transported patients to treatment units, using wheelchair or strher.
• Answered call lights promptly and responded to patient needs accordingly.
• Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
• Observed patients for any changes in their physical or mental condition.
• Served meals to patients in their rooms and assisted with feeding when needed.
• Cleaned and sanitized patient rooms according to established protocols.
• Provided comfort measures such as back rubs and positioning pillows for added comfort.

• Was in charge of opening the front of the restaurant
• Wiping down menus
• Rolling silver
• Restocking
• Greeted and guided customers to tables
• Recommend menu items and drinks
• Took in person/ over the phone to go orders
• Repeated order back to customer and made sure they had everything they needed
• Placed orders on POS software

Receptionist -

• Answered phone calls and booked appointments for the business needs
• Helped out with any questions the customer had
• Explained the cost
• Asked details about how big the stump was and where it was located