Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Hills

Humble,TX

Summary

Dynamic and customer-focused professional with experience as a Personal Shopper at Walmart, excelling in online order processing and merchandise selection. Recognized for consistently meeting quality goals and maintaining high satisfaction ratings. Adept at decision-making and fostering positive customer interactions, ensuring a seamless shopping experience. Flexible and dedicated to exceeding service expectations.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Walmart
12.2022 - 08.2025
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Dining Host/Cashier

Main Event
08.2020 - 12.2022
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Science - Nursing

Galen College of Nursing
Houston, TX
05-2027

Associate of Science - Biology

Lone Star College
Houston, TX
05-2025

High School Diploma -

Humble High School
Humble, TX
05.2022

Skills

  • Online order processing
  • Order coordination
  • Documentation and reporting
  • Upbeat and outgoing attitude
  • Product expertise
  • Customer service
  • Verifying order accuracy
  • Merchandise selection
  • Flexible schedule
  • Verbal and written communication
  • Decision-making

Timeline

Personal Shopper

Walmart
12.2022 - 08.2025

Dining Host/Cashier

Main Event
08.2020 - 12.2022

High School Diploma -

Humble High School

Bachelor of Science - Nursing

Galen College of Nursing

Associate of Science - Biology

Lone Star College

Similar Profiles

CREATE PROFILE