Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dana Slyh

Jacksonville,FL

Summary

Dynamic Senior Inside Sales Representative at Xylem Dewatering Solutions with expertise in account management and employee training. Proven track record in streamlining invoicing processes and enhancing customer relationships. Adept at cross-functional collaboration and leveraging CRM tools to drive inside sales success. Committed to delivering exceptional client support and process improvements.

Overview

22
22
years of professional experience

Work History

Senior Inside Sales Representative

Xylem Dewatering Solutions
Jacksonville, FL
09.2009 - 03.2025
  • Regional Team Lead for new corporate programs.
  • Responsible for training employees on new software and company procedures.
  • Worked collaboratively on corporate pilot programs to streamline processes in accounts receivable and sales.
  • Tested and evaluated new software and upgrades prior to company-wide release.
  • Generated bid documents, quotes, reports, and proposals.
  • Processed sales and rental orders through invoicing.
  • Responsible for covering the duties of multiple branches within the region.
  • Managed accounts payable and accounts receivable.
  • Provided customer support on billing inquiries.

Office Manager/Lease Administrator

Joyce Development Group, INC/Tapestry Park Commercial Venture LLC
Jacksonville, FL
03.2003 - 09.2009
  • Ensured that all documents (lease and sub-contractor items) are properly executed and delivered to all parties.
  • Calculated commencement dates, and notified tenants of said dates, and actions required for them to remain in compliance.
  • Ensured items were received on time, recorded properly, and delivered to accounting for processing.
  • Coordinated office support services, including purchasing and facilities management departments.
  • Acted as an Accountant Assistant during times of stress.
  • Coordinated with vendors regarding invoicing questions.

Education

BS - Family and Community Development

UNIVERSITY OF MARYLAND
College Park, MD

Skills

  • Account management
  • Invoicing processes
  • Employee training
  • Process improvement
  • Document management
  • Client support
  • Customer relationship building
  • Cross-functional collaboration
  • Salesforce experienced
  • Catalyst software experienced
  • CRM proficiency

References

Xylem Dewatering Solutions

Brent Jackson-Director of Sales and Service

904-564-0216

Tami Moreno-Customer Service Manager 

281-433-9642

Lee Hilbert- Branch Manager, Jacksonville FL

904-899-3919

Timeline

Senior Inside Sales Representative

Xylem Dewatering Solutions
09.2009 - 03.2025

Office Manager/Lease Administrator

Joyce Development Group, INC/Tapestry Park Commercial Venture LLC
03.2003 - 09.2009

BS - Family and Community Development

UNIVERSITY OF MARYLAND

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Dana Slyh