Dana Slyh
Jacksonville,FL
Summary
Dynamic Senior Inside Sales Representative at Xylem Dewatering Solutions with expertise in account management and employee training. Proven track record in streamlining invoicing processes and enhancing customer relationships. Adept at cross-functional collaboration and leveraging CRM tools to drive inside sales success. Committed to delivering exceptional client support and process improvements.
Overview
22
22
years of professional experience
Work History
Senior Inside Sales Representative
Xylem Dewatering Solutions
Jacksonville, FL
09.2009 - 03.2025
- Regional Team Lead for new corporate programs.
- Responsible for training employees on new software and company procedures.
- Worked collaboratively on corporate pilot programs to streamline processes in accounts receivable and sales.
- Tested and evaluated new software and upgrades prior to company-wide release.
- Generated bid documents, quotes, reports, and proposals.
- Processed sales and rental orders through invoicing.
- Responsible for covering the duties of multiple branches within the region.
- Managed accounts payable and accounts receivable.
- Provided customer support on billing inquiries.
Office Manager/Lease Administrator
Joyce Development Group, INC/Tapestry Park Commercial Venture LLC
Jacksonville, FL
03.2003 - 09.2009
- Ensured that all documents (lease and sub-contractor items) are properly executed and delivered to all parties.
- Calculated commencement dates, and notified tenants of said dates, and actions required for them to remain in compliance.
- Ensured items were received on time, recorded properly, and delivered to accounting for processing.
- Coordinated office support services, including purchasing and facilities management departments.
- Acted as an Accountant Assistant during times of stress.
- Coordinated with vendors regarding invoicing questions.
Education
BS - Family and Community Development
UNIVERSITY OF MARYLAND
College Park, MDSkills
- Account management
- Invoicing processes
- Employee training
- Process improvement
- Document management
- Client support
- Customer relationship building
- Cross-functional collaboration
- Salesforce experienced
- Catalyst software experienced
- CRM proficiency
References
Xylem Dewatering Solutions
Brent Jackson-Director of Sales and Service
904-564-0216
Tami Moreno-Customer Service Manager
281-433-9642
Lee Hilbert- Branch Manager, Jacksonville FL
904-899-3919
Timeline
Senior Inside Sales Representative
Xylem Dewatering Solutions
09.2009 - 03.2025
Office Manager/Lease Administrator
Joyce Development Group, INC/Tapestry Park Commercial Venture LLC
03.2003 - 09.2009
BS - Family and Community Development
UNIVERSITY OF MARYLAND
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