D'Andre Linton
Charlotte
Summary
Experienced retail supervisor with a proven track record in staff training, operational efficiency, and customer satisfaction. Adept at resolving complaints and managing inventory, contributing to a positive work environment.
Enthusiastic team member with experience in retail and food service environments. Skilled in clear communication, multitasking, and staff training, driving customer satisfaction and operational success.
Overview
4
4
years of professional experience
Work History
Crew Member
Zaxbys
Greenville, NC
09.2024 - Current
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated point-of-sale system to ensure accurate transactions and smooth checkout experience.
- Collaborated with team members to maintain clean and organized work environment, enhancing safety standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Implemented best practices for food preparation and presentation, ensuring adherence to health regulations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Retail Supervisor
Carowinds
Charlotte, NC
05.2025 - 08.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on company policies and best practices.
- Managed inventory levels, ensuring product availability during peak seasons.
- Resolved customer complaints promptly, enhancing service quality and loyalty.
- Collaborated with management to develop training programs focused on operational efficiency.
- Coordinated staffing schedules to optimize coverage during high-traffic periods.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Retail Sales Associate
Carowinds
Charlotte, NC
05.2024 - 08.2024
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Engaged in visual merchandising to create appealing displays that attract customers.
- Stocked merchandise and ensured accurate inventory levels throughout the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Team Member
McAllister's Deli
Charlotte, NC
10.2022 - 12.2023
- Collaborated with team members to ensure smooth operations during busy periods.
- Supported inventory management by restocking supplies as needed.
- Engaged with customers to promote upcoming films and special events.
- Adapted quickly to changing environments and guest needs during peak hours.
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted in food preparation, adhering to safety and hygiene standards consistently.
Team Member
AMC Theatres
Charlotte, NC
03.2022 - 08.2022
- Provided excellent customer service to enhance guest experiences.
- Operated point-of-sale systems efficiently for accurate transactions.
- Assisted in maintaining cleanliness and organization of theater facilities.
- Collaborated with team members to ensure smooth operations during busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Biology
East Carolina University
Greenville, North Carolina, NC06-2027
High School Diploma -
South Mecklenburg
Charlotte, NC06-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Staff training and development
- Task delegation
- Operational standards
Timeline
Retail Supervisor
Carowinds
05.2025 - 08.2025
Crew Member
Zaxbys
09.2024 - Current
Retail Sales Associate
Carowinds
05.2024 - 08.2024
Team Member
McAllister's Deli
10.2022 - 12.2023
Team Member
AMC Theatres
03.2022 - 08.2022
Bachelor of Science - Biology
East Carolina University
High School Diploma -
South Mecklenburg