Dania Irshaid
Lincoln Park,NJ
Summary
Seasoned Pharmacy Technician and Receptionist with a proven track record of over two years in the healthcare industry. Eager to transition into a laboratory role to actively contribute to health-related research, thereby advancing my expertise in the healthcare field. Committed to executing a diverse array of tasks with unwavering dedication to precision, efficiency, and superior service quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
11.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
CVS Pharmacy
08.2022 - 10.2023
- Communicated with over 150 per day patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Answered over 50 incoming phone calls per day and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Receptionist
Main Foot & Ankle Clinic
05.2021 - 09.2021
- Confirmed over 100 appointments per day, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted almost 150 incoming visitors and customers per day professionally and provided friendly, knowledgeable assistance.
- Assisted in cleaning medical supplies and patient room while Shadowing the physician
Voluntary Worker
Fayrouz Pediatrics
07.2020 - 04.2021
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Confirmed appointments, communicated with clients and updated client records.
- Used coordination and planning skills to achieve results according to schedule.
Education
Bachelor of Science - Neuroscience And Behavior
Rutgers University, School of Arts And Sciences
Newark, NJCurrent
Skills
- Prescription Filling
- Insurance Billing
- Workflow Optimization
- Team Collaboration
- Proficient in mathematics
- Social / communication skills
- Work ethic
- Leadership skills
- Aspiring neurologist
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Reduced prescribing errors by 80% by reaching out to prescribers to verify medication orders.
- Processed and filled over 100 prescriptions per day.
- Trained 2 new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
CPhT - Certified Pharmacy Technician
CPR Certified
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
11.2023 - Current
Pharmacy Technician
CVS Pharmacy
08.2022 - 10.2023
Receptionist
Main Foot & Ankle Clinic
05.2021 - 09.2021
Voluntary Worker
Fayrouz Pediatrics
07.2020 - 04.2021
Bachelor of Science - Neuroscience And Behavior
Rutgers University, School of Arts And Sciences