Daniel Alameda
Hialeah
Summary
Proficient Patient Access Representative, skilled in insurance verification, authorizations, and customer service. Known for strong improvisational skills and effective communication, contributing to enhanced patient experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
HSA PGH
Hialeah
12.2024 - Current
- Registered patient information in electronic health records system.
- Verified insurance eligibility and benefits for patients.
- Scheduled patient appointments and coordinated referrals with specialists.
- Assisted patients with registration forms and documentation requirements.
- Collected co-pays and other payments from patients at time of service.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Processed authorization requests for patient care services efficiently.
Patient Access Representative
Steward PGH
Hialeah
04.2023 - 11.2024
- Assisted with preparing daily cash reports for accounting department.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Assisted with scheduling outpatient appointments.
- Communicated financial obligations to patients and collected fees at time of service.
Education
High School Diploma -
Monsignor Edward Pace High School
Miami Gardens, FL05-2022
Skills
- Electronic health records
- Insurance verification
- Patient registration
- Authorization processing
- Appointment scheduling
- Customer service
- Team leadership
- Friendly and outgoing
- English and Spanish fluency
Timeline
Patient Access Representative
HSA PGH
12.2024 - Current
Patient Access Representative
Steward PGH
04.2023 - 11.2024
High School Diploma -
Monsignor Edward Pace High School