Daniel Alberto Perez
Evanston,IL
Summary
Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.
Overview
1
1
year of professional experience
Work History
Crew Member
Chipotle
Evanston , IL
09.2024 - 01.2025
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Served food quickly for positive guest experiences.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Drove team success by quickly completing assigned tasks.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Customer Service Officer
Arborgreen Tree Service
Evanston, IL
08.2023 - 01.2024
- Assisted customers with purchases by sharing merchandise and pricing information.
- Processed sales transactions and handled cash and credit card payments.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Created, updated, and monitored project schedules for multiple departments.
- Scheduled and confirmed appointments.
- Reserved and managed meeting room availability.
- Reviewed and approved vendor invoices.
Education
Some College (No Degree) - Health and human Sience
Oakton Community College
Des Plaines, ILSkills
- Customer Service
- Inventory ordering
- Group Recreation
- Entertainment Coordination
- Team Collaboration
- Equipment Setup
- Schedule Coordination
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Crew Member
Chipotle
09.2024 - 01.2025
Customer Service Officer
Arborgreen Tree Service
08.2023 - 01.2024
Some College (No Degree) - Health and human Sience
Oakton Community College
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