Daniel Di Leonardo
Orlando,Florida
Summary
Dynamic General Manager with a proven track record at Sonesta ES Suites Orlando, excelling in strategic planning and customer relations. Enhanced operational efficiency through effective staff training and development, driving loyalty and profitability. Skilled in vendor negotiations and multimillion-dollar P&L management, fostering a culture of caring, excellence and teamwork.
Overview
10
10
years of professional experience
Work History
General Manager
Sonesta ES Suites Orlando
10.2022 - Current
- Oversaw Operations for 146 all-suites property.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Controlled expenses to provide financial stability and long-term organizational growth.
Assistant General Manager
Sonesta ES Suites Orlando
05.2018 - 10.2022
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity, performance metrics and company compliance.
Operations Manager
Courtyard by Marriott Reagan National Airport
01.2017 - 11.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Events Manager
Courtyard by Marriott Reagan National Airport
09.2016 - 07.2017
Property Sales Coordinator
Residence Inn Marriott DC Downtown
05.2015 - 09.2016
Front Office Supervisor
Residence Inn Marriott Pentagon City
11.2014 - 05.2015
Education
Associate of Arts - Hospitality
Northern Virginia Community College
8333 Little River Turnpike, Annandale, VA 2200301-2013
Skills
- Sales
- Advertising and marketing
- Market growth
- Vendor negotiations
- Multimillion-dollar P&L management
- Labor cost controls
- Strategic planning
- Customer relations
- Human resources management
- Budget and capital purchase forecasting
- Staff training and development
Timeline
General Manager
Sonesta ES Suites Orlando
10.2022 - Current
Assistant General Manager
Sonesta ES Suites Orlando
05.2018 - 10.2022
Operations Manager
Courtyard by Marriott Reagan National Airport
01.2017 - 11.2017
Events Manager
Courtyard by Marriott Reagan National Airport
09.2016 - 07.2017
Property Sales Coordinator
Residence Inn Marriott DC Downtown
05.2015 - 09.2016
Front Office Supervisor
Residence Inn Marriott Pentagon City
11.2014 - 05.2015
Associate of Arts - Hospitality
Northern Virginia Community College
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