Daniel Gonzalez
Bakersfield,CA
Summary
Proven track record at Skateland, excelling in customer service and teamwork to enhance dining experiences and maintain cleanliness. Demonstrated initiative by training new staff and boosting customer satisfaction through effective problem-solving and communication. Skilled in multitasking and maintaining safety standards, contributing to a positive and efficient work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Crew Member
Skateland
05.2023 - Current
- Worked front counter as well as patrolling skating floor
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Assisted other team members to achieve goals.
Education
Associate of Science - Biology
Bakersfield College
Bakersfield, CA05.2028
High School Diploma -
Highland High School
Bakersfield, CA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Self-discipline
- Integrity and Honesty
- Heavy Lifting
- Safety awareness
- Initiative and Self-Motivation
- Verbal and written communication
Junior Roller Derby
I started in February of 2023 and have just completed my final season. Played in multiple tournaments across California, Awards for MVP as well as being Team Captain.
Timeline
Crew Member
Skateland
05.2023 - Current
Associate of Science - Biology
Bakersfield College
High School Diploma -
Highland High School
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