Daniel Lieberman
Auburn,WA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Shift Leader
Jersey Mike's Subs
Kent, Washington
04.2021 - 09.2025
- Supervised daily operations to ensure smooth service flow and customer satisfaction.
- Coordinated shift schedules to optimize staffing and meet customer demand.
- Assisted in resolving customer complaints to maintain a positive dining experience.
- Implemented training programs to enhance team performance and efficiency.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Bonanza High School
Las Vegas, NVSkills
- Customer service
- Staff training
- Conflict resolution
- Team leadership
- Effective communication
- Problem solving
- Time management
- Team supervision
Timeline
Shift Leader
Jersey Mike's Subs
04.2021 - 09.2025
Bonanza High School