Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Shift Leader
Potbelly
MANKATO, MN
06.2026 - Current
Led Potbelly shop shifts and supported daily restaurant operations.
Coordinated team members during rush periods and assigned shift tasks.
Trained team members on POS orders, cash handling, and guest service.
Opened and closed Potbelly shop following safety and sanitation procedures.
Supervised cash drawer counts and balanced register transactions.
Resolved guest concerns with prompt, friendly service and clear communication.
Resolved customer complaints promptly and professionally.
Delegated tasks to employees and monitored activities and task completion.
Manager
Radermacher's Fresh Market
Le Center, Minnesota
03.2025 - 06.2026
Managed daily store operations at fresh market sales floor and service counters.
Enforced customer service standards and resolved customer problems to uphold quality service.
Resolved customer concerns and supported friendly service at Radermacher's Fresh Market.