Daniel Mejia
Wappingers Falls,NY
Summary
Service-oriented individual with a background in customer service and hospital assistance. Notable for strong organizational skills and the ability to manage multiple tasks effectively, ensuring an efficient and welcoming environment for customers and patients.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Poughkeepsie, NY
03.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Trained new crew members on operational procedures and customer interaction techniques.
- Developed strong time management and organizational skills by efficiently balancing high-volume customer service, food preparation, store cleaning, and teamwork in a fast-paced environment.
- Strengthened interpersonal skills by engaging with diverse customers, resolving concerns professionally, and contributing to a positive team environment.
- Improved order accuracy and service flow by multitasking effectively during rush periods, reducing customer wait times.
Hospital Volunteer
Vassar Brothers Medical Center
Poughkeepsie, NY
05.2025 - 08.2025
- Assisted nursing staff in patient care and comfort initiatives.
- Provided emotional support to patients and families during hospital visits.
- Educated patients on hospital services and resources available to them.
- Facilitated communication between patients, families, and medical personnel.
- Assisted ER staff in transportation of patients and patient needs.
- Helped hospital staff by preparing and cleaning patient rooms to ensure a safe, organized, and welcoming environment for incoming patients.
- Prepared 10–20 patient rooms per shift by cleaning, sanitizing, and restocking supplies, supporting efficient patient turnover and timely admissions.
Education
No Degree - Biology
Sacred Heart University
Fairfield, Connecticut, CTBachelor of Science - Biomedical Sciences
Marist College
Poughkeepsie, NY05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Helpful and Service-oriented
Timeline
Hospital Volunteer
Vassar Brothers Medical Center
05.2025 - 08.2025
Crew Member
Dunkin' Donuts
03.2023 - Current
No Degree - Biology
Sacred Heart University
Bachelor of Science - Biomedical Sciences
Marist College