Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Novak

Daniel Novak

Saint Peters,PA

Summary

Highly motivated Automotive Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

27
27
years of professional experience

Work History

Sales Associate

Hannums Harley Davidson
03.2020 - 10.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Explained characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Developed strong rapport with customers and created positive impression of business.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites .Answered telephone and email inquiries from potential customers. Hit daily goal of 50 outbound calls per day .

Sales Associate

Audi
02.2017 - 02.2019
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Completed registration paperwork and sales documentation.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Driver

Victory Brewing
09.2015 - 02.2017
  • Load and deliver materials and product
  • Logistical planning for deliveries between distribution center, brewers, and warehouses.

Sales Associate

Hannum's Harley Davidson
10.2011 - 02.2015
  • Marketing and promotion for launch of Triumph Motorcycles by intense
  • Sales of both Triumph and Harley Davidson Motorcycles.

Driver/Sales

UPS
05.1997 - 09.2011
  • Delivery of hazardous material and high-value merchandise with 100% safety record
  • Oversaw the 'Sales Lead Program' designed to provide compensation incentive to drivers for sales lead generation.

Education

Certified Hypnotherapist -

High school grad in Votech - undefined

Octorara Area High School
Atglen, PA
01.1989

Skills

  • Sales
  • Marketing
  • Excellent people skills
  • Sales Reporting
  • Warranty sales
  • Performance Tracking
  • Passion for providing customer service
  • Team management and training
  • Creative problem solver
  • Enjoy working with others or independently
  • Goal-Oriented

Timeline

Sales Associate

Hannums Harley Davidson
03.2020 - 10.2024

Sales Associate

Audi
02.2017 - 02.2019

Driver

Victory Brewing
09.2015 - 02.2017

Sales Associate

Hannum's Harley Davidson
10.2011 - 02.2015

Driver/Sales

UPS
05.1997 - 09.2011

High school grad in Votech - undefined

Octorara Area High School

Certified Hypnotherapist -

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Daniel Novak