Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Pinkerton II

Worden,IL

Summary

Dynamic Parts Sales Manager with extensive experience at AutoZone, excelling in inventory management and customer service. Proven track record in building lasting customer relationships and resolving complex issues. Skilled in troubleshooting and diagnosis, leveraging ASE certifications to enhance product knowledge and drive sales growth. Committed to delivering exceptional service and solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Parts Sales Manager

AutoZone
05.2018 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers, repair shops, and service departments.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Resolved customer concerns by providing honest and trustworthy product recommendations.
  • Developed a strong knowledge base of AutoZone products and automotive parts.
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
  • Ability to diagnose automobile problems and recommend solutions.
  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs.

Education

High School Diploma -

Gillespie High School
Gillespie, IL
05-2015

Skills

  • Inventory management
  • Task delegation
  • Sales operations
  • Analytical thinking
  • Product knowledge
  • Troubleshooting and diagnosis
  • Customer service
  • Purchasing parts and inventory
  • ASE certifications

Certification

Eagle Scout Troop 0034 Staunton IL 3/13/14


ASE 609 Refrigerant Handling


ASE A1 – Engine Repair

ASE A2 – Automatic Transmission/Transaxle

ASE A3 – Manual Drive Train & Axles

ASE A4 – Suspension & Steering

ASE A5 – Brakes

ASE A6 – Electrical/Electronic Systems

ASE A7 – Heating & Air Conditioning

ASE A8 – Engine Performance

Timeline

Parts Sales Manager

AutoZone
05.2018 - Current

High School Diploma -

Gillespie High School

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