Daniel Ranallo
Elk Grove Village,USA
Summary
Passionate and service-driven hospitality professional with 7+ years of leadership experience in high-volume golf and entertainment environments. Proven ability to oversee and manage daily operations, lead and develop teams, and deliver exceptional guest experiences rooted in strong relationship-building and attention to detail. Brings a deep knowledge and genuine love for the game of golf, combined with a commitment to growing the game and creating a welcoming, engaging environment for players of all skill levels. Thrives in fast-paced settings where adaptability, leadership, and guest-first mindset are essential.
Overview
11
11
years of professional experience
Work History
Sales Manager
Andretti Indoor Karting & Games
Schaumburg, Illinois
01.2026 - Current
- Drive birthday and group event sales by managing the full client lifecycle, including lead generation, site tours, contract negotiation, and event planning
- Handle high-volume event bookings in a fast-paced, deadline-driven environment utilizing POS/CRM systems
- Coordinate event logistics including timelines, room setups, catering needs, and special requests
Event Sales Administrator
TopGolf
Schaumburg, IL
02.2023 - 12.2025
- Coordinated and executed high-volume corporate and social events, ensuring seamless food and beverage service to enhance guest satisfaction
- Managed event logistics including timelines, service flow, and cross-functional coordination to ensure timely and effective event execution
- Facilitated communication between departments to streamline operations effectively.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
Team Lead Manager
TopGolf
Schaumburg, IL
12.2019 - 03.2023
- Led, trained, and mentored 30+ team members per shift, fostering accountability and service excellence
- Directed daily operations across food & beverage, guest services, and maintenance in a high-volume venue, ensuring seamless service execution for 100+ guests per day
- Ran successful golf camps for diverse skill levels, increasing client base, and revenue
- Delivered engaging, on-the-spot golf instruction and personalized tips to guests during high-volume corporate and social events, enhancing overall event experience and guest satisfaction
Golf Pro Shop Assistant
Fox Run Golf Links
Elk Grove Village, Illinois
05.2015 - 11.2019
- Managed daily operations of pro shop and ensured excellent customer service
- Organized and coordinated golf tournaments and events
- Coordinated inventory management and maintained stock levels for merchandise
- Assisted in instruction on golf techniques, rules and regulations to groups of players
Education
Bachelor of Science - Business Administration
Roosevelt University
Chicago, IL05-2022
Skills
- Team leadership
- CRM systems
- Event Management
- Instructional Support
- Golf operations
- Inventory management
- Client engagement
- Attention to detail
Timeline
Sales Manager
Andretti Indoor Karting & Games
01.2026 - Current
Event Sales Administrator
TopGolf
02.2023 - 12.2025
Team Lead Manager
TopGolf
12.2019 - 03.2023
Golf Pro Shop Assistant
Fox Run Golf Links
05.2015 - 11.2019
Bachelor of Science - Business Administration
Roosevelt University