Daniel Salcedo
Orlando,FL
Summary
Graduate at Social Communication adept at enhancing customer satisfaction and streamlining operations for more than four years, my tenure at Central Florida Chrysler Dodge Jeep Ram honed my problem-solving and relationship-building skills. Achievements include mastering new technologies swiftly, contributing to a safer work environment, and ensuring impeccable cash handling, underscoring my attention to detail and commitment to excellence. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled. Highly effective in complying with safety requirements evidenced by zero work loss days.
Overview
1
1
year of professional experience
Work History
Technician
Central Florida Chrysler Dodge Jeep Ram
03.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Service Porter
Central Florida Chrysler Dodge Jeep Ram
01.2024 - Current
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
- Communicated with coworkers and managers about completed duties.
Store Cashier/Stocker
Aviva Florida
07.2023 - 01.2024
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Aided in inventory management by restocking shelves and conducting routine audits of merchandise levels.
- Enhanced customer satisfaction by efficiently processing transactions and providing excellent service.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
Education
Bachelor of Science - Bachelor of Social Communication
Arturo Michelena University
Carabobo, Venezuela07.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Relationship Building
Languages
Spanish
Native or Bilingual
English
Full Professional
German
Elementary
Timeline
Technician
Central Florida Chrysler Dodge Jeep Ram
03.2024 - Current
Service Porter
Central Florida Chrysler Dodge Jeep Ram
01.2024 - Current
Store Cashier/Stocker
Aviva Florida
07.2023 - 01.2024
Bachelor of Science - Bachelor of Social Communication
Arturo Michelena University
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