Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Thompson

Bailey,NC

Summary

Dynamic and detail-oriented professional with hands-on experience at BP Electric, excelling in residential wiring and project collaboration. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in equipment maintenance and committed to safety, consistently delivering high-quality results while fostering teamwork and initiative. Working knowledge of multiple trades from helping a plethora of contractors and handyman, as well as helping my father with his property maintenance. Basic understanding of framing, plumbing, roofing, tile work, drywall installation, masonry and can be easily guided to become proficient in each with proper training. Strong understanding of building science and systems. Plentiful experience and understanding of tools and their uses. Laid back and easy to get along with with a strong focus on teamwork. Willing to make task completion a priority over my own comfort. Solid communicator and direction follower

Overview

10
10
years of professional experience

Work History

Crew Member

Mohar Brothers Landscaping
Raleigh, NC
03.2022 - 10.2022

Ran special projects including concrete work, laying sod, doing entire yard overhaul, planting new foliage and removal/demo of existing structures.

Some light tree work

Worked often and professionally with an array of hand and power tools

Lawn equipment repair

Worked closely with others and communicated with other crew members and customers to meet or exceed customer expectations

Crew Member

Pristine Auto Spa
Morrisville, NC
10.2013 - 05.2014
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of carwash to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Thoroughly cleaned customers vehicles, inside and out
  • Some detailing experience

Residential Wiring Specialist

BP Electric
Raleigh, NC
03.2016 - 12.2021
  • Followed all company policies and procedures to deliver quality work.
  • Roughed-In and Trimmed out new construction homes in conjunction with all national, state, and local codes
  • Repaired failed electrical circuits in existing structures
  • Rewired branch circuits in residential remodels and renovations
  • Worked in conjunction with other crew members and tradesman to make projects as seamless and smooth as possible

Installer/Crew Member

HDTV
Rougemont, NC
03.2014 - 03.2016
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Removed older model TVs from hospitality oriented locations and replaced them with newer better models
  • Programmed new TVs and remotes

Power Washer/Helper

Bolt Power Washers
Apex, NC
03.2013 - 10.2013
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Cleaned debris and waste materials from job site.
  • Improved property appearance through meticulous attention to detail in power washing tasks.
  • Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
  • Kept truck and trailer neat and orderly for a more efficient, streamlined work environment

Crew Member

Dunkin Donuts Baskin Robbins
Morrisville, NC
01.2013 - 03.2013
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Panther Creek High School
Cary, NC
06.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Interactive communication skills
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Heavy lifting
  • Learning agility
  • Safety
  • Complex Problem-solving
  • Creativity and innovation
  • Performance improvement
  • Supplies monitoring and restocking
  • Assertiveness
  • Equipment maintenance
  • Basic knowledge of multiple trades w practical experience
  • Mechanically inclined

Timeline

Crew Member

Mohar Brothers Landscaping
03.2022 - 10.2022

Residential Wiring Specialist

BP Electric
03.2016 - 12.2021

Installer/Crew Member

HDTV
03.2014 - 03.2016

Crew Member

Pristine Auto Spa
10.2013 - 05.2014

Power Washer/Helper

Bolt Power Washers
03.2013 - 10.2013

Crew Member

Dunkin Donuts Baskin Robbins
01.2013 - 03.2013

High School Diploma -

Panther Creek High School
Daniel Thompson