Daniel Wright
Conroe,TX
Summary
Talented Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Chicken Salad Chick
The Woodlands, TX
06.2023 - Current
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
General Manager
Burger King
04.2020 - 09.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations of over 25 employees.
Client Advisor
The BMW Store
12.2016 - 04.2020
- Reliable and punctual and able to handle fast-paced work
- Proven willingness to take on any task to support the team and help the business succeed
- Offer dependability and strong work ethic
- Decision making Time management Detail oriented, Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Promoted products effectively by staying on top of offerings and prices
- Recommended merchandise to suit customer budget and preferences
Sales Associate
Kings Volkswagen
04.2010 - 12.2016
- Overcame customer objections using powerful product demonstrations
- Captured consistent customer sales with friendly, knowledgeable support
- Developed solid relationships with staff, customers, and vendors
- Stayed busy during slow work periods, frequently handling lease returns and service customer's
- Helped customers navigate store, complete sales
- Created memorable customer experiences by offering personalized sales support
- Master Certified Accomplished year to date C.S.I .Year to date 99.8
- Helped customers locate products and checked store system for merchandise at other sites
Skills
- Customer Relations
- POS Systems Operations
- Customer Experience
- Shift Scheduling
- Mentoring and Coaching
- Team Building and Leadership
- Time Management
- Attention to Detail
Certification
- Manager Food Handler Certification.
Timeline
Assistant Store Manager
Chicken Salad Chick
06.2023 - Current
General Manager
Burger King
04.2020 - 09.2022
Client Advisor
The BMW Store
12.2016 - 04.2020
Sales Associate
Kings Volkswagen
04.2010 - 12.2016