Daniela Gonzalez
Miami,FL
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Global OBGYN
08.2021 - 05.2023
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
Bank Teller
Wellsfargo
01.2010 - 01.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
Escuela Superior Cacique Agueybana
Bayamon, PRTitle - Phlebotomy Technician
Compu-Med Vocational Careers - Miami
Miami, FL09.2023
Skills
- Paperwork Coordination
- Insurance Verification
- Patient Relations
- HIPAA Compliance
Certification
- PT - Phlebotomy Technician
Timeline
Front Desk Receptionist
Global OBGYN
08.2021 - 05.2023
Bank Teller
Wellsfargo
01.2010 - 01.2021
High School Diploma -
Escuela Superior Cacique Agueybana
Title - Phlebotomy Technician
Compu-Med Vocational Careers - Miami