Daniela Hernandez Figueroa
Quincy
Summary
Friendly, detail-oriented bilingual customer-service professional with cashier and supervisory experience in fast-paced retail and foodservice environments. Strong cash-handling, basic math, and computer skills; quick learner who builds rapport with customers and teammates. Seeking a Bank Teller role to apply accuracy, customer service, and leadership experience.
Analytical professional competent in overseeing workplace functions. Manages large teams and builds trust with direct and indirect business partners. Confident and negotiable individual with strong prioritization and decision-making skills.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Shift Lead
Murphy Gas Station
Quincy
01.2025 - Current
- Supervise daily shift operations and support cashiers during peak hours.
- Process transactions, handle cash, and perform end-of-shift reconciliations.
- Train and mentor new cashiers on register procedures and customer service.
- Resolve customer issues and ensure a clean, organized store environment.
Certified Nail Technician
Self-Employed
Quincy
01.2023 - Current
- Operate a small business providing professional nail services to regular clientele.
- Manage appointments, payments, and customer communication; handle cash and card payments.
- Build client relationships and maintain high client satisfaction.
Cashier
Murphy Gas Station
Quincy
01.2025 - 06.2025
- Operated POS, accepted cash and card payments, gave accurate change.
- Assisted customers with purchases and answered product questions.
- Maintained accurate till balances and reported discrepancies to management.
Crew Member / Manager
Taco Bell
Quincy
01.2018 - 01.2019
- Prepared orders, handled cash and drive-thru transactions, and maintained food safety standards.
- Promoted to management role; supervised shifts, delegated tasks, and managed inventory.
- Trained staff on customer service and register procedures.
Education
Certified Nail Technician - Nail Technician
Gti
Quincy, FL 09.2020 - 09.2021
High School Diploma -
Gasden county high school
Skills
- Cash handling
- Register operation
- Customer service
- Relationship building
- Bilingual
- Basic bookkeeping
- Cash reconciliation
- POS systems
- Point-of-sale software
- Fast learner
- Asks clarifying questions
- Basic computer skills
- Technical skills
- Robotics exposure
- Time management
- Teamwork
Additional Information
Robotics: introductory robotics/engineering experience from middle school, Reliable, punctual, and customer-focused with a calm, professional demeanor
Languages
Spanish
Native/ Bilingual
A1
American Sign Language
Limited
A1
Certification
Certified Nail Technician, professional practice
References
References available upon request.
Timeline
Shift Lead
Murphy Gas Station
01.2025 - Current
Cashier
Murphy Gas Station
01.2025 - 06.2025
Certified Nail Technician
Self-Employed
01.2023 - Current
Certified Nail Technician - Nail Technician
Gti
09.2020 - 09.2021
Crew Member / Manager
Taco Bell
01.2018 - 01.2019
High School Diploma -
Gasden county high school