Daniela Palacio
Glendale,AZ
Summary
Organized Administrative Professional with experience in delivering efficient support in office environments. Skilled in managing documentation, coordinating tasks, and ensuring clear communication. Committed to accuracy and confidentiality in fast-paced settings.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Medical Receptionist
Academic Urology and Urogynecology of Arizona
Glendale, Arizona
12.2023 - Current
- Welcomed patients at urology and urogynecology front desk, ensuring positive first impressions.
- Scheduled appointments using electronic medical record systems
- Verified insurance information and patient demographics
- Collected copays and processed front office payments
- Provided efficient administrative and customer service to support smooth patient and work flows.
- Facilitated referrals for specialist care based on physician and patient requests, enhancing continuity of care.
Administrative Coordinator
Bridgewater Assisted Living
Avondale, Arizona
11.2020 - 12.2023
- Coordinated resident schedules and daily administrative workflows for assisted living operations.
- Managed resident records, forms, and confidential documentation accurately.
- Communicated with families, residents, and care staff on service requests.
- Prepared reports, notices, and correspondence for management review.
- Tracked supply orders, vendor calls, and office inventory needs.
Education
Bachelor of Arts - Criminal Psychology
Southern New Hampshire University
Hooksett, NH 08.2026 - 02.2030
Agua Fria High School
Avondale, ArizonaSkills
- Customer service
- Data entry & record keeping
- Microsoft Office proficiency
- Problem-solving
- Attention to detail
- Time management
- Multitasking & prioritization
- Adaptability & flexibility
- Team collaboration
- Conflict resolution
- Critical thinking
- Verbal and written communication
- Leadership & teamwork
- Independent work
- Reliable and dependable
- Communication & interpersonal skills
- Professionalism
Timeline
Bachelor of Arts - Criminal Psychology
Southern New Hampshire University
08.2026 - 02.2030
Medical Receptionist
Academic Urology and Urogynecology of Arizona
12.2023 - Current
Administrative Coordinator
Bridgewater Assisted Living
11.2020 - 12.2023
Agua Fria High School