Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Posas

Iowa City

Summary

Dynamic and bilingual Crew Member with a proven track record at McDonald's, excelling in customer service and teamwork. Demonstrated ability to multitask and maintain efficiency in high-pressure situations. Skilled in drive-thru operations and cash handling, while also enhancing communication by translating between English and Spanish, fostering an inclusive environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
09.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Helped translating English to Spanish for both crew and staff as well as customers
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

City High School
1900 Morningside Dr, Iowa City, IA 52246
03-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Resilience and persistence
  • Drive-thru operations
  • Cash handling
  • Clear communication
  • Translator

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

McDonald's
09.2022 - Current

High School Diploma -

City High School
Daniela Posas