Daniel F Vargas
Miami,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Organized professional with extensive hospitality experience and proven history of cultivating top-level service. Empowering leader brings excellent communication skills and commitment to employee wellness. Manages high-performing teams with collaborative support and emotional intelligence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Keik Bakeshop
Miami, FL
02.2024 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Created schedules and monitored payroll to remain within budget.
- Monitored dining room activities to ensure customer satisfaction.
- Maintained cleanliness of the restaurant and kitchen areas.
- Coordinated with staff members to ensure smooth operations during peak hours.
- Assisted in resolving customer complaints promptly and professionally.
Manager
Taikin Asian cuisine
Miami, FL
02.2015 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Led a team of 40 employees, ensuring high productivity and excellent customer service.
Education
UCAB
Venezuela07-2014
Skills
- Sales
- Team leadership
- Operations management
- Exceptional interpersonal communication
- Staff motivation
- Labor cost controls
- Inventory control
- Profit and loss
- Team member support
- Food inspection
- Check payment processing
- Cash handling
- Point-of-sale system
- Inventory management
- Shift management
- Exceptional customer service
- Wine pairings
- Guest seating
- Menu memorization
- Hospitality service expertise
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- ServSafe Certification
- ServSafe Alcohol Certificate
- Quickbooks Certifecate
Timeline
General Manager
Keik Bakeshop
02.2024 - Current
Manager
Taikin Asian cuisine
02.2015 - 12.2023
UCAB
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