Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Danieliz Encarnacion

Danieliz Encarnacion

Rochester,NY

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Sales Associate

Marshalls
Rochester, NY
07.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Sales Associate

Kids Footlocker
Rochester, NY
02.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Walmart
Rochester, NY
04.2023 - 11.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

East High School
Rochester, NY
06-2025

Skills

  • Retail loss prevention
  • Order Processing
  • Sales Development
  • Client Account Management
  • Payment Processing
  • Inventory Control

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Sales Associate

Marshalls
07.2024 - Current

Sales Associate

Kids Footlocker
02.2024 - Current

Cashier

Walmart
04.2023 - 11.2023

High School Diploma -

East High School
Danieliz Encarnacion