Danielle Barrow
Chattanooga ,TN
Summary
Dynamic and dedicated professional with experience at Wendy's Fast Food, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Proven ability to manage multiple tasks efficiently while maintaining high food safety standards. Committed to fostering a positive work environment and achieving team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Wendys Fast Food
05.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Increased customer satisfaction with prompt and accurate order taking.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Assisted in menu development by providing feedback on popular items and customer preferences.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Fostered positive team environment by assisting coworkers during rush periods.
- Supported training of new crew members, leading to more efficient onboarding process.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
CNA Student
NHC Nursing Home
Dunlap, TN
05.2021 - 05.2022
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.
- Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
- Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
- Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.
- Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Provided accurate documentation of patient information, contributing to efficient care coordination.
Education
High School Diploma - Nursing Education
South Pittsburg High School
South Pittsburg, TN05.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Heavy lifting
- Learning agility
- Store opening and closing
- Crew leadership
- Safety
- Resilience and persistence
- Hospitality service expertise
- Valid Driver's license
- Complex Problem-solving
- Visual communication
- Creativity and innovation
- Inventory restocking
- Order management
Certification
Was a certified cna whole i was at nhc in dunlap tn
Timeline
Crew Member
Wendys Fast Food
05.2022 - Current
CNA Student
NHC Nursing Home
05.2021 - 05.2022
High School Diploma - Nursing Education
South Pittsburg High School