Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Butts

Hoover,AL

Summary

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Strong interpersonal skills with a talent for effectively addressing concerns. Organized and dedicated with several years of hands-on experience in customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

L.A. Bikini
Hoover, AL
09.2024 - Current
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Server

Mellow Mushroom
Birmingham, AL
02.2023 - 12.2023
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

On Tap Sports Cafe
Birmingham, AL
08.2022 - 01.2023
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.

Server

Buffalo Wild Wings
Tuscaloosa, AL
07.2021 - 01.2022
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

High School Diploma -

Southeastern High School
Remlap, AL
05-2019

Bachelor of Science - Psychology

The University of Alabama
Tuscaloosa, AL

Skills

  • Scheduling
  • Organization skills
  • Information protection
  • Customer/Client relations
  • Time management
  • Multi-line telephone systems

Certification

  • First Aid/CPR (2020-present)
  • ServSafe (2018)

Timeline

Receptionist

L.A. Bikini
09.2024 - Current

Server

Mellow Mushroom
02.2023 - 12.2023

Server

On Tap Sports Cafe
08.2022 - 01.2023

Server

Buffalo Wild Wings
07.2021 - 01.2022

High School Diploma -

Southeastern High School

Bachelor of Science - Psychology

The University of Alabama
Danielle Butts