Danielle Carlson
Truckee,CA
Summary
Results-driven salon owner with over 17 years of experience in staff management, employee training, and salon operations. Demonstrated ability to maintain high hygiene standards and ensure compliance with regulations while driving customer retention through exceptional service.
Salon management professional prepared to bring extensive industry knowledge and hands-on experience to role. Known for driving customer satisfaction and fostering collaborative work environment. Reliable in adapting to evolving trends and ensuring consistent results, with strong skills in team leadership and client relations.
Overview
17
17
years of professional experience
Work History
Salon Owner/Operator
Self Employed
Truckee, CA
02.2009 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Analyzed industry trends to adapt services and stay competitive in the market landscape.
Education
High School Diploma -
Truckee High School
Truckee, CAAssociate of Applied Science - Cosmetology
Paul Mitchell The School
San Francisco, CA12-2008
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
- Health and safety
- Appointment scheduling
- Hygiene standards
- Hair styling techniques
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Salon Owner/Operator
Self Employed
02.2009 - Current
High School Diploma -
Truckee High School
Associate of Applied Science - Cosmetology
Paul Mitchell The School