Summary
Work History
Education
Skills
Timeline
Generic

Danielle Granato

New York ,NY

Summary

Over the past few years, I've gained valuable experience in the hospitality industry, starting as a dedicated drink runner. My role involved efficiently delivering beverages to patrons, contributing to a seamless dining experience. Through consistent dedication and adaptability, I've evolved within the industry, honing my skills and building a foundation for professional growth.

Work History

Server

Parklane hotel
10 2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Hard Rock Hotel
09 2022 - 11 2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Sales Associate

NFP
03 2022 - 06 2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Server

Liberty Bistro
03 2022 - 01 2023
  • Assisted bartenders in preparing garnishes and glassware for specialty cocktails, streamlining the drink-making process.
  • Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.
  • Balanced multiple tasks effectively, prioritizing responsibilities according to urgency while maintaining excellent service standards throughout each shift.

Key holder/seasonal

Sugarfina
10 2021 - 02 2022
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

Drink runner

Congnac
05 2019 - 03 2020
  • Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.
  • Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.
  • Improved guest experience by quickly clearing empty glasses from tables and bar areas during busy periods.

Education

Fine Arts -

Parsons the New School for Design
06.2017

Skills

  • Sales expertise
  • Beverage preparation
  • Menu memorization
  • Order accuracy
  • Wine service
  • Table setting knowledge

Timeline

Server

Parklane hotel
10 2023 - Current

Server

Hard Rock Hotel
09 2022 - 11 2023

Sales Associate

NFP
03 2022 - 06 2022

Server

Liberty Bistro
03 2022 - 01 2023

Key holder/seasonal

Sugarfina
10 2021 - 02 2022

Drink runner

Congnac
05 2019 - 03 2020

Fine Arts -

Parsons the New School for Design
Danielle Granato