Summary
Overview
Work History
Education
Skills
Certification
Timeline
Leadership & Involvement Experience
Generic

Danielle Muroff

East Islip,NY

Summary

Certified Phlebotomy Technician with education and hands on experience in venipuncture, capillary puncture and special collection procedures from certification course. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Wendy’s Crew Member, Delight Company
09.2020 - Current
  • Provided exceptional customer service, addressing customer needs, answering questions, and resolving issues to ensure satisfaction.
  • Worked collaboratively with team members to ensure smooth and fast-paced operations during peak hours.
  • Trained and mentored new crew members by providing hands-on instruction on food preparation, customer service, and safety procedures, ensuring a smooth onboarding process.

Student Ambassador

York College of Pennsylvania
03.2022 - 03.2025
  • Creates a welcoming environment for both prospective students and their families.
  • Provides up to date information on campus programs, departments, activities, faculty, and student life.
  • Leads groups of 25 people throughout campus while providing specialty information based on location.

Orientation Leader

York College of Pennsylvania
03.2021 - 03.2025
  • Independently leads a group of 15-20 incoming students within their first weeks of college.
  • Works within a team to create engaging events and topics for presentations.
  • Follows up and maintains communication with students throughout the year.
  • Educate students on campus resources and campus involvement.

Education

Bachelor of Science - Health Sciences

York College of Pennsylvania
York, PA
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Proper labeling techniques
  • Understands pre and post analytical errors
  • Maintains and adheres to quality control standards
  • Time management
  • Interactive communication skills
  • Problem-solving
  • Order of draw mastery
  • Continuous learning mindset

Certification

  • American Red Cross July 2025-July 2027 - Adult and Pediatric First Aid/CPR/AED
  • National Healthcare Association July 2025-July 2027 - Certified Phlebotomy Technician


Timeline

Student Ambassador

York College of Pennsylvania
03.2022 - 03.2025

Orientation Leader

York College of Pennsylvania
03.2021 - 03.2025

Crew Member

Wendy’s Crew Member, Delight Company
09.2020 - Current

Bachelor of Science - Health Sciences

York College of Pennsylvania

Leadership & Involvement Experience

  • Fundamentals of Nursing Clinical, Wellspan York Hospital Fall 2023

            Independently assisted patients with ADLs and assistive devices.

            Routinely assessed vital signs and reported abnormal values to the RN.

            Charted intake and output, vital signs, and ADLs.

  • Chapter Executive Board Member, Phi Mu Fraternity Spring 2023 – Winter 2024

            Planned and executed engaging and collaborative events for around 40 members.

            Attended bi-weekly meetings with campus leaders and advisors to obtain information to maintain good chapter standing.

            Worked on a team to assess the chapters’ needs and promote positive changes for the good of the organization.

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