Danielle Rhoads
Prescott Valley,AZ
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Quality Inn
Prescott, AZ
07.2023 - 01.2024
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
Cashier
Wendy's
Prescott Valley, AZ
01.2023 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Front Desk Agent
Prescott Resort and Conference Center
Prescott, AZ
04.2022 - 09.2022
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
Hostess
Prescott Brewing Company
Prescott, AZ
04.2022 - 06.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
Front Desk Agent
Lux Verde Hotel
Cottonwood, AZ
10.2021 - 04.2022
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
Cashier
Lucy Dee's BBQ
Prescott, AZ
07.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cook
IHOP
Prescott Valley, AZ
01.2021 - 08.2021
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
Deli Clerk
Walmart
Prescott, AZ
06.2018 - 06.2019
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
LNP Specialist
Conduent
Federal Way, WA
06.2017 - 06.2018
- Developed and implemented specialized procedures for customer service operations.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
Timeline
Front Desk Agent
Quality Inn
07.2023 - 01.2024
Cashier
Wendy's
01.2023 - 07.2023
Front Desk Agent
Prescott Resort and Conference Center
04.2022 - 09.2022
Hostess
Prescott Brewing Company
04.2022 - 06.2022
Front Desk Agent
Lux Verde Hotel
10.2021 - 04.2022
Cashier
Lucy Dee's BBQ
07.2021 - 10.2021
Cook
IHOP
01.2021 - 08.2021
Deli Clerk
Walmart
06.2018 - 06.2019
LNP Specialist
Conduent
06.2017 - 06.2018