Dedicated Senior Certified Pharmacy Technician with expertise in prescription processing and patient education. Skilled in managing insurance claims and enhancing customer satisfaction through exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
Spring
07.2023 - Current
Processed prescriptions using electronic health record systems.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Supported pharmacists in preparing and dispensing medications to ensure timely patient access to prescriptions.
Educated patients on medication usage and safety precautions.
Delivered exceptional customer service to patients and healthcare providers, enhancing patient satisfaction and trust.
Managed billing and insurance claims for medication reimbursements, facilitating smooth transactions and reducing delays.
Education
Associate of Arts - Business Administration and Management
Lone Star College
Houston, TX
06-2023
Skills
Prescription processing and insurance claims
Medication management
Electronic health records
Patient education
Client engagement
Team collaboration
Customer service
Prescription processing
Certification
PTCB Certified
APHA Certified Immunizer
ACPE/ASHP IV Sterile Compounding
Timeline
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
07.2023 - Current
Associate of Arts - Business Administration and Management