Miladis Reid
Washington,DC
Summary
Results-driven professional with extensive experience in operations, customer relations, and financial coordination. Strong communicator with a focus on efficiency, problem-solving, and delivering high-quality results.
Overview
8
8
years of professional experience
Work History
Assistant Community Manager
Greystar
Washington, DC
02.2024 - Current
- Manage daily property finances: rent collection, deposits, reconciliation, and reporting.
- Maintain records and tracked delinquencies using OneSite.
- Process invoices, coordinated with vendors, and ensured timely payments
- Handle move-outs, evictions, and lease enforcement in compliance with policies.
- Support residents and assisted with leasing, tours, and applications.
- Act as on-site supervisor when needed, overseeing daily operations.
Care Navigator
Lucet
Remote
09.2023 - 02.2024
- Answer inbound calls from medical providers, insurance members, and direct calls to appropriate departments.
- Verify demographic details, provide benefits, claims, and billing information all while ensuring HIPAA compliance.
- Provide status checks on authorizations, handle basic appeals inquiries, and supports providers with demographic updates.
Administrative Assistant
GardaWorld Security Services
12.2022 - 05.2023
- Enhanced client and visitor relations by providing prompt and courteous assistance, contributing to a welcoming office environment.
- Managed filing system, entered data and completed other clerical tasks to maintain organizational tasks.
- Assisted with human resources tasks such as updating employee files, scheduling meetings and interviews, and conducting orientation presentations for new hires to ensure that they understand company expectations and policies.
CEO
Lashlegacy LLC
11.2017 - 10.2022
- Consulted with clients to understand desired look and discuss available lash options.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
Skills
- Customer Service
- Communication
- Conflict Resolution
- Interpersonal Skills
- Financial & Administrative Support
- Documentation Review
- Computer Proficiency
- Bilingual (English/Spanish)
EDUCATION
Miami Springs Sr. High
Graduate
2014
Miami Dade College
Associate of Business Administration
Expected in April 2026
Timeline
Assistant Community Manager
Greystar
02.2024 - Current
Care Navigator
Lucet
09.2023 - 02.2024
Administrative Assistant
GardaWorld Security Services
12.2022 - 05.2023
CEO
Lashlegacy LLC
11.2017 - 10.2022