Danielle Williams
Mission Rock Residential
Stonecrest,GA
4
years of professional experience
Hello, I'm a leasing professional with expertise in multifamily, affordable housing, and student housing. I demonstrate proficiency in leasing, compliance, property operations, and resident relations. I have experience using Yardi, Entrata, and RealPage to enhance operational efficiency and resident satisfaction. I'm proactive and goal-oriented with excellent time management and problem-solving skills. I'm known for my reliability and adaptability, with a swift capacity to learn and apply new skills. Lastly I'm committed to leveraging these qualities to drive with and for my team's success and contribute to organizational growth.
Work History
Leasing Consultant
4 Months- Oversaw operations for The Jade at Avondale (270 Units).
- Facilitated leasing and resident service operations, ensuring a professional and service-focused experience for prospects and residents.
- Engaged prospects by providing property information, conducting leasing follow-up, and managing day-to-day administrative needs.
- Utilized communication, organization, and customer-service skills to enhance occupancy and improve resident satisfaction.
Retention Manager
9 Months- Oversaw operations for Adley City Springs ( 291 Units).
- Strengthened resident satisfaction and retention by resolving inquiries, improving call-center performance, and using social media and resident communications.
- Maintained property records, tracked unit availability, and coordinated contract repairs and unit turnovers to ensure operational efficiency.
- Processed rental applications, verified eligibility, and prepared compliant lease agreements using RealPage.
- Managed rent collections, deposits, invoicing, journal entries, and month-end financial reporting to support financial accountability.
- Strengthened resident satisfaction and retention by resolving inquiries, enhancing call-center performance, and leveraging social media and resident communications.
Assistant Property Manager
9 Months- Oversaw operations for Candler Reserve (Lease-Up), Heritage Townhomes(240 Units ), Sunrise View(240 Units), Abbington Reserve( 238 Units), Bridges at Landrum(Lease-Up).
- Processed applications and verified eligibility for LIHTC, Section 8, VASH, and Disability voucher properties using Yardi, ensuring compliance and timely approvals.
- Processed applications and verified eligibility for LIHTC, Section 8, VASH, and Disability voucher properties using Yardi.
- Conducted property tours and promoted vacancies through targeted marketing materials, enhancing occupancy rates and resident engagement.
- Coordinated maintenance operations, inspections, contractor bids, and timely completion of repairs.
- Resolved resident inquiries, payment issues, and complaints, fostering positive relationships and improving resident satisfaction.
Leasing Agent
10 Months- Oversaw operations for Peachtree Creek on Ponce( 188 units), Clarkston Station ( 356 units), and Woodside Village( 360 Units).
- Processed rental applications, background checks, lease paperwork, renewals, and related documents for multifamily affordable-housing prospects, ensuring compliance with Yardi standards.
- Processed rental applications, background checks, lease paperwork, renewals, and related documents for multifamily affordable-housing prospects using Yardi.
- Conducted prospect tours, showings, and apartment inspections while documenting move-in/move-out procedures to enhance the leasing experience.
- Prepared leases, addenda, and renewal agreements while coordinating and tracking maintenance requests to ensure timely resolution.
- Conducted market research to determine competitive rental rates and improve occupancy levels.
Leasing Agent
6 Months- Oversaw property management for Westmar Student Lofts ( 370 Units).
- Processed applications and background checks, maintained leasing records, and prepared student lease agreements to ensure compliance and facilitate smooth leasing operations.
- Processed applications and background checks, maintained leasing records, and prepared student lease agreements using Entrata.
- Conducted property inspections and tours, highlighting amenities, services, and neighborhood features to enhance prospect engagement and support informed leasing decisions.
Education
Associate of Applied Science - Medical Billing & Coding
High School Diploma
Skills
Yardi
RealPage
Entrata
Property marketing
Data analysis
Microsoft 365
CRM Systems
Social Media Platforms
Leadership skills
Time management
Communication skills
Timeline
Leasing Consultant
Mission Rock Residential
12.2025 - 04.2026Read More
Retention Manager
Redwood Residential
08.2024 - 05.2025Read More
Assistant Property Manager
Gateway Management
11.2023 - 08.2024Read More
Leasing Agent
Cushman & Wakefield
01.2023 - 11.2023Read More
Leasing Agent
Cardinal Group Management
07.2022 - 01.2023Read More
U.S. Career Institute
Associate of Applied Science from Medical Billing & Coding
Read More
Henry County High
High School Diploma
Read More
CORE COMPETENCIES
- Leasing & Property Management
- Resident Retention
- Sales & Marketing
- Application Processing
- Lease Administration
- LIHTC / Section 8 / VASH
- Property Inspections
- Maintenance Coordination
- Rent Collections & Deposits
- Financial Reporting
- CRM & Property Software
- Customer Service & Conflict Resolution
ADDITIONAL EXPERIENCE
- Patient Intake Coordinator | University Otolaryngology, Providence, RI | Jan 2020 – Jul 2022
- Coordinated patient/provider/insurance communication, scheduling, records verification, eligibility review, and billing-related documentation.
- Teaching Assistant | La Petite Academy Inc., Lithonia, GA | Jan 2019 – Jan 2020
- Supported classroom operations, student records, lesson delivery, individualized support, and academic activities.
- Retail Sales Associate | Ross Dress for Less, Stonecrest, GA | Jul 2018 – Jun 2019
- Delivered customer service, resolved inquiries, processed POS transactions, and completed opening/closing procedures.
- Retail Sales Associate | Rainbow Clothing Store, Decatur, GA | Apr 2017 – May 2018
- Provided customer service, maintained sales-floor standards, and supported merchandise receiving and stocking.
- Retail Sales Associate | Aeropostale, Stonecrest, GA | Sep 2016 – Jan 2018
- Assisted customers, maintained store standards, and processed sales accurately through POS systems.
- Executive Team Leader | Brinley Consulting Agency, Marietta, GA | Jun 2015 – Sep 2015
- Built client/vendor relationships, resolved team conflicts, supported customer-service strategies, and facilitated executive meetings.