Danny Almeida
San Diego,CA
Summary
Results-oriented Assistant Manager with extensive experience in enhancing customer satisfaction and team performance. Skilled in communication, conflict resolution, and employee training, fostering a collaborative environment that drives exceptional service. Proficient in supervising staff, managing operations, and improving team dynamics in fast-paced settings. Strong leader with a commitment to achieving business goals through effective planning and resource organization.
Overview
10
10
years of professional experience
Work History
Assistant Manager
California Fish Grill
North Hollywood, California
11.2020 - 03.2026
- Assisted in managing daily operations of a fast-casual seafood restaurant.
- Supervised daily operations including scheduling shifts, assigning duties.
- Supervised staff to ensure exceptional customer service and teamwork.
- Trained new employees on food safety and operational procedures.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
Cashier
Carls jr.
North Hollywood, California
03.2016 - 09.2019
- Processed customer transactions with accuracy and efficiency at fast-paced restaurant.
- Collected payments and provided accurate change.
- Maintained clean and organized checkout area for optimal customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers with menu inquiries and suggested promotional items.
- Helped with purchases and signed customers up for rewards program.
- Executed additional tasks designated by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
California State University, Northridge
Northridge, CA09-2026
Skills
- Operational oversight
- Inventory control
- Cash handling
- Customer service
- Sales strategy
- Employee training
- Staff management
- Team building
- Conflict resolution
- Effective communication
- Policy enforcement
- Time management
- Multitasking and organization
- Motivation techniques
- Customer satisfaction
- Market analysis
Timeline
Assistant Manager
California Fish Grill
11.2020 - 03.2026
Cashier
Carls jr.
03.2016 - 09.2019
High School Diploma -
California State University, Northridge