Danny Zavala
Los Angeles,CA
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
14
14
years of professional experience
Work History
General Manager
Chipotle
Los Angeles, CA
09.2010 - 09.2024
- Oversaw product development initiatives from concept through completion stages.
- Prepared staff work schedules and assigned team members to specific duties.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented campaigns and promotions to help with developing goods and services.
- Implemented successful business strategies to increase revenue and target new markets.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments, and direction.
- Administered employee discipline through verbal and written warnings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Guided management and supervisory staff to promote smooth operations.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Some College (No Degree) -
Pasadena City College
Pasadena, CASkills
- Sales
- Time management
- Efficient multi-tasker
- Leadership and team building
- Budget development
- Training and development
- Bilingual
- Team leadership
- Safety protocol
- Staffing
- Operations management
- Budgeting and cost control
- Schedule management
- Recruitment
- Employee scheduling
Timeline
General Manager
Chipotle
09.2010 - 09.2024
Some College (No Degree) -
Pasadena City College