Daphnie Olsen
Sunrise Gravel
Wasilla ,AK
2027
years of professional experience
Dynamic professional with a proven track record at PetZoo, excelling in customer relations and data entry. Recognized for enhancing the shopping experience through effective organization and time management. Skilled in heavy equipment operation, demonstrating adaptability and precision in high-pressure environments. Committed to achieving results and fostering positive client interactions.
Work History
Receptionist
8 Months- Greeted and assisted clients, ensuring a welcoming environment and positive first impression.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for executives, optimizing time management.
- Processed incoming and outgoing mail, ensuring timely delivery of important documents.
Cashier/ Retail Associate
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers in locating products and provided knowledgeable recommendations on pet care items.
- Maintained a clean and organized checkout area, enhancing overall shopping experience.
- Handled cash and credit payments, ensuring compliance with company cash handling policies.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Trained new staff on checkout procedures and customer service best practices to enhance team performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Loader Operator
6 Months- Operated loader to move gravel, aggregate, and materials safely across pit and yard areas.
- Loaded trucks, stockpiles, and hoppers while maintaining accurate material placement.
- Performed daily equipment inspections and reported maintenance issues promptly.
- Followed safety procedures, traffic patterns, and site regulations during heavy equipment operation.
- Assisted with production support by supplying materials to crushers, conveyors, and processing areas.
- Adjusted loader positioning to improve efficiency and reduce material waste.
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed routine lubricating, fueling and cleaning loaders.
Education
High School Diploma
Skills
Data entry
Customer/Client relations
Telephone skills
Organization skills
Time management
Heavy equipment operation
Load calculation
Vehicle loading
Timeline
Loader Operator
Sunrise Gravel
05.2026 - 11.2026Read More
Receptionist
Bronze Ak
01.2025 - 09.2025Read More
Cashier/ Retail Associate
PetZoo
2026 - 2026Read More
Idea Homeschool
High School Diploma
Read More