Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daria Beckman

Phillipsburg,KS

Summary

Proven customer service expert from American Family Insurance, adept at resolving conflicts with empathy, enhancing customer loyalty. Demonstrated multitasking prowess as a server at Applebees Rmh, ensuring top-notch service. Skilled in team collaboration and work ethic, consistently delivering results that exceed expectations.

Overview

2025
2025
years of professional experience

Work History

Cashier

Phillipsburg Liquor and Wine Cellar
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Server

Applebees Rmh
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Esthetician

Ambers Salon
01.2023 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Customer Service Representative

American Family Insurance
10.2020 - 12.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Daycare Worker

Childcare Center
06.2020 - 10.2020
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

Esthetics

Bellus Academy
Manhattan, KS
05.2018

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality

Timeline

Esthetician

Ambers Salon
01.2023 - Current

Customer Service Representative

American Family Insurance
10.2020 - 12.2021

Daycare Worker

Childcare Center
06.2020 - 10.2020

Cashier

Phillipsburg Liquor and Wine Cellar

Server

Applebees Rmh

Esthetics

Bellus Academy
Daria Beckman