Daric Miller
Missouri City,TX
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
First Assistant Golf Professional
Black Hawk Country Club
Richmond, TX
04.2024 - Current
- Responded promptly to customer complaints or concerns in a courteous manner.
- Supervised staff of caddies, cart attendants and outside services personnel.
- Provided guidance to members regarding rules of play and etiquette on the golf course.
- Assisted in organizing and running golf tournaments, including registration, scoring, and prize distribution.
- Provided instruction to individuals or groups in playing the game of golf.
- Ordered supplies needed for daily operations such as food items, beverages, rental clubs.
- Performed administrative duties such as preparing reports and correspondence; receiving payments; balancing accounts; processing invoices; reconciling discrepancies.
- Monitored daily operations such as tee time reservations, practice range use, and equipment rentals.
- Responded promptly to customer inquiries regarding products or services offered by the club.
- Trained staff on golf-related topics such as customer service standards, rules and regulations.
- Coordinated with other departments to ensure proper customer service delivery.
- Scheduled tee times for members or guests according to established policies.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
First Assistant Golf Professional
Quail Valley Golf Course
Missouri City, TX
02.2021 - 04.2024
- Coordinated organization of all association tournaments and external events.
- Managed receiving processes, ensuring accurate inventory records.
- Scheduled Cart Staff and Marshall/Starter Team for optimal operations.
- Marked golf course to maintain standards of play.
- Oversaw distribution of Credit Books to members.
- Assisted in daily pro shop and outdoor operations to enhance customer experience.
Outside Service Supervisor
Sugar Creek Country Club
Sugar Land, TX
05.2018 - 02.2021
- Scheduled, monitored, and evaluated the performance of outside service personnel.
- Prepared reports on operational performance metrics for review by upper management.
- Collaborated with other departments to ensure successful completion of projects involving outside services.
- Conducted regular meetings with staff to discuss operational issues related to outside services.
- Provided guidance and support to staff members who encountered difficulties performing their duties in the field.
- Resolved customer complaints regarding the quality of services provided by outside personnel.
- Identified areas for improvement in overall customer service operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Business Administration - Business Administration And Management
Wharton County Junior College
Wharton, TX05-2020
Some College (No Degree) - Business Administration and Management
Texas State University
San Marcos, TXSkills
- Customer service
- Staff supervision
- Golf instruction
- Event organization
- Inventory management
- Tee time scheduling
Timeline
First Assistant Golf Professional
Black Hawk Country Club
04.2024 - Current
First Assistant Golf Professional
Quail Valley Golf Course
02.2021 - 04.2024
Outside Service Supervisor
Sugar Creek Country Club
05.2018 - 02.2021
Associate of Business Administration - Business Administration And Management
Wharton County Junior College
Some College (No Degree) - Business Administration and Management
Texas State University
Similar Profiles
Ali MauiAli Maui
Black Hawk Country Club at Black Hawk Country clubBlack Hawk Country Club at Black Hawk Country club
Mandy ScottMandy Scott
F&B Manager/Director of Event Operations at The Hawk Country ClubF&B Manager/Director of Event Operations at The Hawk Country Club
Derick ColonDerick Colon
Server Attendant at Black Rock Country ClubServer Attendant at Black Rock Country Club
KINGSLEY IDEMUDIAKINGSLEY IDEMUDIA
Real Estate Agent at The Prosper TeamReal Estate Agent at The Prosper Team
Niya HinesNiya Hines
Claims Adjuster at Progressive InsuranceClaims Adjuster at Progressive Insurance