Dariela Gonzalez
Passaic,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Aviatour Travel Services
07.2023 - 04.2024
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Customer Service Representative
Walgreens
10.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Professional Certificate - Digital Marketing & E Commerce
Google / Coursera
Online 09.2024
Course Certificate - Google AI Essentials
Coursera/Google
Online 07.2024
Course Certificate - Bookkeeping
Intuit/Coursera
Online 07.2024
Course Certificate - Payroll And Tax Fundamentals
Coursera/ Automatic Data Processing, Inc. (ADP)
Online 06.2024
Course Certificate - Data Analysis
Google/ Coursera
Online 2024
Bachelor's Degree - Accounting
Autonomous University of Santo Domingo
Santiago, Dominican Republic Skills
- Customer Service
- Data Entry
- Customer Relations
- Critical Thinking
- Computer Skills
- Spreadsheets
Certification
Google Digital Marketing and E-commerce
Intuit Academy Bookkeeping
Google AI Essentials
Languages
English
Spanish
Timeline
Administrative Assistant
Aviatour Travel Services
07.2023 - 04.2024
Customer Service Representative
Walgreens
10.2022 - 07.2023
Professional Certificate - Digital Marketing & E Commerce
Google / Coursera
Course Certificate - Google AI Essentials
Coursera/Google
Course Certificate - Bookkeeping
Intuit/Coursera
Course Certificate - Payroll And Tax Fundamentals
Coursera/ Automatic Data Processing, Inc. (ADP)
Course Certificate - Data Analysis
Google/ Coursera
Bachelor's Degree - Accounting
Autonomous University of Santo Domingo
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