Darius Andrews
Hayward,CA
Summary
Adaptable professional with a solid background in customer service and sales. Known for attention to detail and effective time management, consistently enhancing customer satisfaction and driving sales through strategic upselling.
Overview
10
10
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
San Leandro, CA
02.2024 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring timely restocking of uniforms and supplies for clients.
- Conducted route planning to optimize delivery schedules and enhance operational efficiency.
- Maintained accurate records of deliveries, client interactions, and service agreements.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
Barista
Starbucks
Hayward, CA
01.2020 - 12.2023
- Prepared high-quality beverages adhering to standardized recipes and customer preferences.
- Delivered exceptional customer service, enhancing guest experience through friendly interaction and efficient service.
- Ensured workspace cleanliness and organization to comply with health and safety regulations.
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand without interruption.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista Manager
The Coffee Guys
Hayward, CA
08.2017 - 11.2019
- Supervised daily operations, ensuring high-quality customer service and product consistency.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Developed staff schedules to maximize efficiency during peak hours while maintaining service standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Executed restocking and sanitation of stations and facilities to ensure compliance with health and safety regulations.
- Maintained high standards of food safety by enforcing strict adherence to company policies and local health regulations.
Sales Associate
Spirit Haloween
Hayward, CA
08.2016 - 11.2016
- Enhanced customer engagement through product knowledge and tailored recommendations.
- Oversaw daily operations, ensuring compliance with company policies and maintaining store standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Mt. Eden Highschool
Hayward, CA2016
Skills
- Strong customer service
- Effective time management
- Sales proficiency
- Upselling strategies
- Cleaning and sanitizing
- Responsible and dependable
- Attention to detail
- Time management
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2024 - Current
Barista
Starbucks
01.2020 - 12.2023
Barista Manager
The Coffee Guys
08.2017 - 11.2019
Sales Associate
Spirit Haloween
08.2016 - 11.2016
High School Diploma -
Mt. Eden Highschool