Darlene Moreno
Dallas
Summary
Shift Leader: Proven ability to lead by example, ensuring effective communication among team members, customers, and management to drive sales growth and customer loyalty.
Overview
5
5
years of professional experience
Work History
Shift Leader
Smoothie King
Dallas
06.2023 - 04.2025
- Ensured that labor goals were met, managed store closure procedures, and maintained employee productivity
- Trained new employees on company policies, operational procedures, and customer service standards.
- Resolved customer complaints promptly and professionally.
Team Member
Wingstop
Dallas
02.2020 - 08.2020
- Greet customers upon entry and efficiently taking their orders.
- Maintained a clean and organized store environment, ensuring a positive customer experience
Education
High School Diploma -
Thomas Jefferson
Dallas, TX05-2024
Skills
- Customer service
- Able to work in fast paced environments
- Effective communication
- Multitasking
Timeline
Shift Leader
Smoothie King
06.2023 - 04.2025
Team Member
Wingstop
02.2020 - 08.2020
High School Diploma -
Thomas Jefferson