Darlene Williams
Greenbrier,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Property Manager
JCH Property Management Co
11.2022 - 01.2026
- Coordinated rent collection and cash deposits, ensuring timely processing to maintain cash flow.
- Evaluated and processed tenant applications for eligibility, contributing to tenant retention and compliance with property guidelines.
- Addressed tenant complaints and issued notices, fostering a positive living environment and ensuring adherence to property rules.
- Monitor the property for any needed repairs and maintenance, coordinating with the property maintenance crew to address any concerns and turnovers.
- Prepared and processed the required re-certification of tenants according to rural housing guidelines.
- Provided upper management with weekly and monthly reports on the property.
- Participated in eviction proceedings to uphold property management policies as needed.
Office Assistant
Forest Park Apartments
12.2021 - 03.2022
- Managed front desk interactions to assist customers with rental reservations, enhancing customer experience.
- Processed cash and credit card payments at point of sale.
- Handled a variety of general office tasks including copying, filing, banking, and running errands.
Customer Service Representative
Atlas Car & Van Rentals
Madison, Tn
03.2020 - 08.2021
- Provided exceptional service by addressing customer inquiries and concerns.
- Assisted customers with vehicle selection and rental agreements.
- Processed rental transactions using company software efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Coconut Creek High
Coconut Creek, FLSkills
- Property management
- Housing compliance
- Tenant screening
- Tenant relations
- Property inspections
- Accounts payable
- Accounts receivable
- Data entry
- Customer support
- Complaint resolution
- Marketing and advertising
- Problem solving
- Attention to detail
- Property inspections
Timeline
Property Manager
JCH Property Management Co
11.2022 - 01.2026
Office Assistant
Forest Park Apartments
12.2021 - 03.2022
Customer Service Representative
Atlas Car & Van Rentals
03.2020 - 08.2021
Coconut Creek High