Daronna Brown
Milton,FL
Summary
Experienced customer service and management professional with a strong background in team leadership, daily store operations, sales, customer relations, and problem-solving. Skilled at training and motivating employees, maintaining high service standards, resolving customer concerns, and ensuring operational goals are met. Dependable and organized leader who works well in fast-paced environments, builds positive team relationships, and leads by example. Committed to creating an exceptional customer experience while supporting business performance, employee development, and organizational standards.
Overview
20
20
years of professional experience
Work History
Sales Associate
Navy Exchange
Pensacola, Florida
07.2026 - Current
- Greeted customers upon entry to create welcoming atmosphere and provided exceptional customer service.
- Greeted Navy Exchange shoppers and provided friendly sales assistance.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained up-to-date knowledge of store merchandise and policies to assist customers effectively.
- Stocked merchandise and maintained organized sales floor displays.
- Arranged new merchandise with signage and appealing displays to drive customer interest and reduce overstock.
- Monitored inventory levels and reported low-stock items to supervisors.
- Replenished shelves with approved Navy Exchange products and pricing tags.
Entrepreneur
Partner.co
Milton, FL
03.2023 - Current
- Built partnership strategies aligned with Partner.co business goals and market needs.
- Negotiated collaboration terms with founders, brands, and channel partners.
- Developed new revenue streams through partner relationships and service offerings.
- Managed daily operations across sales, marketing, finance, and client support.
- Led cross-functional initiatives to launch Partner.co products and services.
- Maintained relationships with key clients to secure repeat business.
- Developed business plans and strategies for new product launches.
- Negotiated contracts with customers, vendors, and partners.
- Resolved issues quickly through meticulous research and quick decision-making.
- Monitored competitors' activities in order to stay ahead of the curve.
- Developed strategies for building income, distribution models and customer acquisition plans.
- Set direction to establish desired image for the business.
Warehouse Worker
Amazon
Milton, FL
12.2025 - 09.2026
- Picked customer orders using handheld scanners and warehouse management systems.
- Packed customer orders at Amazon fulfillment center using RF scanners and shipping labels.
- Sorted inventory by destination and prepared outbound shipments for carrier pickup.
- Received incoming inventory and verified items against Amazon packing slips.
- Assembled cartons, pallets, and totes for shipping and receiving workflows.
- Maintained clean work areas and organized packing supplies across Amazon operations.
- Organized warehouse inventory by item, type, size or product code.
- Arranged warehouse inventory by item type and location. by item, type, size or product code.
- Followed safety and quality protocols, and lean processes to minimize accidents.
Manager
Cefcostores
Milton, FL
03.2023 - 03.2024
- Managed daily convenience store operations, scheduling, and team coverage.
- Reviewed sales reports and adjusted staffing for store needs.
- Monitored staff performance and addressed issues.
- Trained staff on customer service, safety, and store policies.
- Supervised cash handling, register audits, and bank deposits.
- Monitored inventory, stocked merchandise, and ordered store supplies.
- Enforced cleanliness standards across sales floor, restrooms, and backroom.
- Collaborated with headquarters to ensure compliance with store procedures and promotions.
- Coordinated with headquarters on compliance, promotions, and store procedures.
Assistant Store Manager
Cefcostores
Gulf Breeze, Florida
10.2022 - 03.2023
- Assisted Store Manager in supervising daily store operations to ensure smooth functioning.
- Coached and developed store team to enhance performance and customer engagement.
- Coach and develop the store team.
- Delivered excellent customer service by assisting customers, completing sales transactions, stocking shelves, and maintaining store appearance.
- Assisted in recruiting, hiring and training team members.
- Assisted in recruiting, hiring and training team members.
- Interacted well with customers to build connections and nurture relationships.
Assistant Store Leader
D&H Company
06.2018 - 09.2022
- Directed team members in implementing effective methods and operations to enhance workflow.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Trained staff on proper cooking procedures and safety regulations.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Created nightly shift task lists to assign duties to each employee.
- Managed employees to ensure smooth, productive operations during night shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced waste and pursued revenue development strategies.
Cosmetologist
Faded Stylez (Owner)
01.2011 - 05.2018
- Developed creative techniques to provide clients with the latest hairstyles.
- Maintained a high number of return customers through precise cutting, coloring and styling of clients' hair.
- Enhanced revenue by delivering exceptional customer service and managing inventory efficiently.
- Attended hair shows, classes and seminars to stay up-to-date on the latest trends.
- Grew sales with great work ethic, individualized beauty care plans and a positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk in shared environment.
- Increased revenue through effective customer service and inventory management.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Night Manager
RaceTrac
03.2007 - 01.2011
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Guided and motivated the night team by establishing and communicating responsibilities and duties to each team member.
- Managed employees in delivering smooth, productive night shift operations.
- Developed nightly shift task lists to clearly define employee responsibilities.
- Managed employees in delivery of smooth, productive night shift operations.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Managed cash transactions and ensured accurate register balancing. handling, register balancing, and nightly deposit preparation.
- Managed cash handling, register balancing, and nightly deposit preparation.
- Addressed customer concerns and resolved urgent store issues to maintain service quality.
- Trained overnight staff in customer service and store procedures.
- Resolved customer concerns and handled urgent store issues calmly.
- Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
- Inspected aisles, restrooms, and sales floor for cleanliness.
- Ordered inventory supplies for nightly operations. as needed and monitored stock levels throughout the night shift.
- Communicated with management via email or phone message to report issues needing attention.
- Established friendly relationships with regular guests, members and residents.
Education
Cosmetology - Beauty
Cloyd's Beauty School #1
West Monroe, LADiploma - High School Studies
Davidson High School
Saint Joseph, LASkills
- Product and Service Sales
- Customer Service
- POS Systems Operations
- Retail Operations
- Sales Reporting
- Stock replenishment
- Store Opening and Closing
- Store supervision
- Sales Strategy
- Performance Metrics
- Time Management
- Team Collaboration
- Leadership
- Conflict resolution
- Customer engagement
- Brand promotion
- Effective communication
- Professional demeanor
- Professional demeanor
Reference
Christine Vires (Manager)
D&H Company
Fort Walton Beach, Fl
(850) 244-5525
Rich Coons (DM)
Cefco Stores
3rd Region Area
(727) 463-2175
Edward Brown (Barber)
Faded Stylez (Co-Owner)
Saint Joseph, La
(850) 974-6336
Timeline
Sales Associate
Navy Exchange
07.2026 - Current
Warehouse Worker
Amazon
12.2025 - 09.2026
Entrepreneur
Partner.co
03.2023 - Current
Manager
Cefcostores
03.2023 - 03.2024
Assistant Store Manager
Cefcostores
10.2022 - 03.2023
Assistant Store Leader
D&H Company
06.2018 - 09.2022
Cosmetologist
Faded Stylez (Owner)
01.2011 - 05.2018
Night Manager
RaceTrac
03.2007 - 01.2011
Cosmetology - Beauty
Cloyd's Beauty School #1
Diploma - High School Studies
Davidson High School