Darren L. Thom
Kerkhoven,USA
Summary
Results-driven manager specializing in branch operations optimization and business development enhancement. Expertise in customer acquisition and retention strategies, coupled with effective team leadership. Utilizes internal and market analytics to drive strategic decision-making. Open to opportunities for skill enhancement and increased responsibilities.
Overview
36
36
years of professional experience
Work History
Outside Sales Representative
Richelieu USA/Canada
10.2025 - Current
- Increased sales in territory by over 10% year-to-date versus previous year
- Managed customer relationships to promote product lines and drive sales growth.
- Developed customized sales presentations to meet client needs and specifications.
- Conducted market analysis to identify potential clients and new opportunities.
- Led initiatives as the key importer, manufacturer, and distributor of specialty hardware and complementary products.
Supervisor/Trainer
West Central Sanitation USA
Willmar, MN
03.2025 - 10.2025
- Conducted comprehensive training for drivers seeking CDL Class A and B licenses, emphasizing safety and regulatory compliance.
- Managed diverse team of 15+ employees, fostering a collaborative environment to enhance productivity.
- Performed orientation for all new hires, facilitating smooth integration into the team.
U. S. Branch Manager
Italpresse USA
Punta Gorda, FL
06.2022 - 12.2024
- Managed daily operations of US branch, overseeing HR, accounting, payroll, parts, service, customer service, and capital equipment sales.
- Visited existing and potential customers with sales manager to identify solutions that enhanced production output and profitability.
- Networked at conferences and exhibitions to identify and capture new business opportunities.
- Led meetings to share and gain new information, update policies and outline objectives to Italy.
- Recruited and hired top-quality candidates, building a collaborative team focused on achieving branch objectives.
- Italpresse SpA is a hydraulic press manufacturing company based in Bergamo Italy. Manufacturer of standalone presses to full automation production lines for the woodworking, automotive, gas and oil, composite and polyurethane industries. Selling in over 120 countries with only the USA having its own respective branch.
Key Account Manager
EGGER Wood Products
Linwood, NC
11.2020 - 05.2022
- Oversaw key OEM accounts, expanded new customer base and sales in the US, Canada, and Mexico for EGGER's first USA and newly built $500m factory.
- Cultivated and maintained strategic relationships with new and existing accounts to enhance customer loyalty.
- Achieved sustainable, profitable growth by aligning selling team efforts with customer needs and market trends.
- Guided key projects showcasing product ranges and portfolio advantages to differentiate offerings in competitive markets.
- Utilized CRM software to track customer interactions, manage leads and monitor sales activity within critical accounts.
- EGGER Wood Products ( Austria) Major particleboard/ TFL Decor manufacturer.
Channel Manager
Northern Contours
Fergus Falls, MN
08.2016 - 10.2020
- Redeveloped alternative sales channel with area representatives, facilitating contract negotiations and supporting operational impacts, sales support, and new market and product launches.
- Managed over 50 accounts with sales of over $12m. Exceeded sales goals, resulting in delivering profits in additional annual revenue year over year.
- Networked at conferences and global trade shows to identify and secure new business opportunities.
Product Development/ Sales Account Manager
Prime Wood ( Woodcraft Industries)
Wahpeton, ND
05.1990 - 08.2016
- Managed product development department and created new market channel (industrial division) resulting in sales growth from $0 to $10m.
- Developed and executed product development action plans in cross-functional environment to align team efforts and achieve project goals.
- Actively maintained high levels of expertise in products, sales channels, competition, and customers to better exploit assigned market segments and boost commerce.
- Enhanced sales with key accounts by delivering advanced product training and developing presentation materials.
- Organized trade shows and events to showcase products and network with industry professionals.
- PrimeWood is a major component manufacturer for the Kitchen and Bath, Healthcare, Office Furniture Industries.
Education
Associate of Science -
NDSCS
Wahpeton, ND05.1990
Skills
- Sales strategy and business development
- Client relationship management
- Team leadership and recruitment
- Remote video conferencing
- Excel, Word, and QuickBooks proficiency
- Creative problem solving
- Quality assurance practices
- Ethical leadership
Timeline
Outside Sales Representative
Richelieu USA/Canada
10.2025 - Current
Supervisor/Trainer
West Central Sanitation USA
03.2025 - 10.2025
U. S. Branch Manager
Italpresse USA
06.2022 - 12.2024
Key Account Manager
EGGER Wood Products
11.2020 - 05.2022
Channel Manager
Northern Contours
08.2016 - 10.2020
Product Development/ Sales Account Manager
Prime Wood ( Woodcraft Industries)
05.1990 - 08.2016
Associate of Science -
NDSCS