Dashia Nichols
Newark,NJ
Summary
Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.
Overview
2027
2027
years of professional experience
Work History
Concierge
Adames Professional Services
Jersey City, NJ
11.2023 - Current
- Provide exceptional guest services, addressing inquiries and resolving issues efficiently.
- Coordinate transportation arrangements, ensuring timely pickups and drop-offs for guests.
- Manage concierge desk operations, maintaining a welcoming environment for visitors.
- Develope local area knowledge to recommend restaurants, attractions, and entertainment options effectively.
Medical Assistant
Helms Medical Services
Newark, NJ
01.2021 - 04.2023
- Medical Office Management
- Medical Records Management, Chronic Care Management
- Bookkeeping & filing, Practice Fusion
- Taking patients vitals
- Blood draw & urine collection
- Patient scheduling
Office Clerk
Community Work Experience Program
East Orange, NJ
2019 - 2021
- Provide trouble shooting to office staff when necessary.
- Responsible for working with clients in a pleasant manner.
- Performed all clerical duties.
- Assisted with the Essex County Job Fair.
- Filing, answering phones, directed clients to appropriated units.
Cashier
Pathmark, INC.
Irvington, NJ
2018 - 2019
- Provided customer service.
- Operated cash register daily, handled financial transactions.
- Collected cash, check, and charge payments from customers.
- Helped with location of products in the store and always friendly.
Office Clerk
E.A.R.N. Center
Reading, PA
2017 - 2018
- Performed clerical duties such as: photocopying, faxing, and filing answering phones.
- Directed persons entering establishment.
- Answered a multi-line telephone & transferred callers to professionals.
- Assisted instructors with classroom duties.
Education
High School Diploma -
Franklin High School
Somerset, NJCertified clinical medical assistant - undefined
Essex County College
Newark, NJ01-2016
Skills
- Administrative Support
- Skilled in typing 55 wpm
- Switchboard operated
- Customer Care
- Highly Organized
- Data Entry
- Fax / Copy / Filing
- Computer Literate
- Windows 98-XP
- MS Word
- MS Excel
- MS Power Point
Timeline
Concierge
Adames Professional Services
11.2023 - Current
Medical Assistant
Helms Medical Services
01.2021 - 04.2023
Certified clinical medical assistant - undefined
Essex County College
Office Clerk
Community Work Experience Program
2019 - 2021
Cashier
Pathmark, INC.
2018 - 2019
Office Clerk
E.A.R.N. Center
2017 - 2018
High School Diploma -
Franklin High School